XEmpire

What XEmpire is and what the offer is

XEmpire is a paid video network operated by DigiGamma B.V. / Gamma Billing Inc., the company the terms of service name as the party to the agreement; the footer gives Digigamma B.V. an address in Haarlem, in the Netherlands. The home page describes the product as gonzo and erotic-styled hardcore scenes spread across 4 websites, sold alongside DVDs and photo sets.

The offer is a short paid trial with limited access. The join page lists a 3 day trial that streams only, with no downloads, and the trial price is a small one-off charge. It converts into a monthly plan at a higher price, and the terms state that the membership renews each month unless the member cancels before the trial period ends. The same page also sells two monthly plans and a 12 month plan, so a reader who already knows they want full access can skip the trial. The trial does not convert into the cheaper of the two monthly plans, which is the detail that decides whether it is worth taking.

The plan ladder

The join page lists its plans in this order: a 3 day trial with limited access, a 30 day plan, a second 30 day plan at a higher price, and a 365 day plan. They are chosen at step 2 of the join page, after an account step with a password and a box to tick accepting the terms and the privacy policy; creating the account also counts as consent to promotional email. The page also carries a promo code field. It prints no code of its own.

The trial is the only plan that the page labels as limited: limited access, limited streaming, no downloads. The two 30 day plans carry identical feature text underneath their prices, a line that reads "Streaming + Downloads Only" followed by "Unlimited streaming Unlimited No downloads". Because the same words sit under both monthly prices, the page does not make clear what separates the cheaper monthly plan from the dearer one besides the price, and the page does not explain the difference. The 365 day plan carries the same feature text again.

In October 2026 the join page lists the 3 day trial at $2.95. It lists the two monthly plans at $19.95 a month and $29.95 a month, each billed in one payment and recurring at the same amount every month. It lists the 365 day plan as billed in one payment of $119.40 and recurring at $119.40 every 12 months. The page itself prints $9.95 a month beside it as its own per-month figure. No end date is given for any of these prices, and the page does not say whether the trial is limited to new members or to one per card.

What the trial turns into

The trial line on the join page states that the trial period is billed once and then recurs at $29.95 every 30 days. So in October 2026 the page shows the trial converting into the higher of the two monthly prices, not the lower one. In the terms of service, trial length is not fixed: it is shown while joining and on the emailed receipt. Monthly billing starts when the trial period ends, and from then on XEmpire renews every month unless the member has canceled before the trial ran out.

At registration, the terms let the company place an authorization on the payment method worth up to one month of service. A card issuer may then show a lower available balance or credit limit during the trial, which is a hold rather than the trial charge.

The paid plans renew under their own clause: each runs for its term, then rolls into another prepaid period of equal length at the price the member first signed up at, and keeps doing so until canceled. The same section says fees can change for legal and tax reasons, that a member who does not cancel within 30 days of a change is deemed to accept it, and that the company offers no price protection or refund if a price later falls or a promotion runs. XEmpire's terms, read in October 2026, also set a charge of up to $2 for a member whose recurring payment bounces, which keeps the account open until the full fee clears, and a declined card at joining may be retried within seven days of the first attempt.

The pages do not show a pre-selected add-on on the join page. The terms do mention optional single-scene purchases at a stated per-scene fee and pay-per-site access to an additional site, both as one-time charges with lifetime access to what was bought. The join page does not carry those prices.

Billing

The pages name two payment companies. The join page and the footer say that billing inquiries, and cancellation, go through Segpay, called the authorized payment processor, and they point to Epoch as authorized sales agents. The pages do not say which of the two bills which plan or payment method. The terms say accepted payment methods include credit card, debit card, money order, online check and gift cards through the PayGarden service. Memberships bought with PayGarden gift cards are not rebilled and are not refundable, and the terms say the portal may only offer a similar membership to a related website in that case.

Members are responsible for applicable taxes, bank fees and currency fluctuations, per the terms. The pages give no billing descriptor, so they do not say what the charge will be called on a statement.

Getting out

The terms say a member can cancel at any time by sending notice to Client Relations, using a support form that the terms link to or by contacting Client Relations directly. The notice should include the member's full name, email address and, where applicable, the last four digits of the payment method. For renewal, the terms say a member must cancel 48 hours before the membership renews each term to avoid the next term's fees. Members stay liable for fees until 48 hours after the company acknowledges the cancellation notice. The join page separately says billing inquiries and cancellation can go through Segpay.

XEmpire's refund policy page runs to a few lines. The moment a member's login has been used, the fees stop being refundable. Not using a membership, or being unable to reach the portal through no fault of the company, is not grounds for a refund, and there are no refunds or credits for partly used periods. Where the company does issue a refund, it goes back to the original payment method within 10 days of communication with Client Relations, never as cash or a paper check. Billing errors have a separate rule: they have to be reported in writing through digigammasupport.com within 30 days of the statement that first shows them, or the charge is treated as accepted.

What the money buys and who it suits

The home page describes the studio's scenes across 4 sites, naming HardX, EroticaX, LesbianX and AllBlackX. It claims new releases every week, 1080p streaming and downloading, and 4K scenes. It states two different video counts in different places, "2,000+ Premium Videos" in one banner and "Access Over 1,700 Videos" in another, so the size of the library is the site's claim and the two figures do not match. The terms cap downloads at 300 GB per day.

The trial suits someone who wants a few days of limited streaming before a monthly charge and will cancel inside the trial window, with the 48 hour notice rule in mind. The 12 month plan suits a viewer who will stay a year, though it renews for another 12 months at the same rate until canceled. A buyer who dislikes a trial that converts to a dearer monthly price should read the conversion line first, and anyone who wants a refund should note that the rule closes once the login has been used.